Дата: 07.03.2015 19:17:05
BuckyBalls, on 06 March 2015 - 05:01 PM, said: Although I can easily see why there are so many negative comments,
I can also see that this isn't an easy problem to solve. I
don't know about bots and hacking, so can't comment, but as far as
chat goes, maybe the 'z' function could be expanded to include
more options, and 'typed chat' removed altogether. Another
option could be to immediately remove an offenders option to use
chat, if for example 3 players mark them as offensive during
the course of the battle. There should be a level of
complaint for seriously offensive comments - I would love to take
further action against the disgusting person that wished that
I should get cancer, and that my (deceased) mother should be
raped - just because I had an uneventful game. I have
almost abandoned this game a few times, because of this level of
insult, and i'm on the cusp of abandoning WoT now. It's not
difficult to see that fewer people are playing now, I think so
many people suffer from depression these days that it becomes worth
avoiding the game rather than be labelled as a retard, idiot,
monkey, noob etc. it knocks your self esteem when you really don't
need it. Oh! and talking of fonts - I can't read the players
names without a microscope, please include an option for larger
text, you include something for colour-blind players, but not the
people that need glasses - at least none that I could find.
Anyway, I wish WoT the best of luck in
sorting this problem out before it drives more of their their
customers away, don't be afraid to make a change in chat - it's
needed.
Erissa: You are right in stating that this is a problem that
can't be solved over night. What we identified that had to be
changed is how reporting system works. Change how that system
works also meant that Support would deal with reports
efficiently, which is why they keep raising the awareness
that this option exists through their ticket replies and that
players have to use it. Sadly, not giving the information as
to how many/who is banned can make the players believe nothing has
been done whereas that's not the case. I am sorry you've been
treated like this in-game by a fellow player but I encourage
you to get in touch with the Support team (especially if Garage
chat is in question) and provide them with necessary information
such as nickname/time/date so they could take action.
NAKKE_FIN, on 06 March 2015 - 01:24 PM, said:
They have:
But they dont care

...
Erissa: Terms of Use and a quoted line you were referring to
was from the NA region. EU ToS which was updated in 2014 can be
located
here.
HadurHun, on 06 March 2015 - 01:21 PM, said: how about stop giving us kid players with 44% win ratios in
team in order for us not to get angry and curse and probably not
shoot some "smarties"?
Erissa: Hmm what's wrong if these kids as you named players with
lower win ratio, play the game? You have to realize that not every
player out there will be over 50% win ratio, not every player aims
to be over 50% and are only "playing for fun" and perhaps instead
getting angry and having a go at them - you could perhaps offer to
help them become better? Just a thought.
