whats up with the support
Дата: 15.02.2015 13:17:55

Erissa: Sadly, this is not something that can be resolved here on
the forums as we can't provide you with an estimate of how long you
will be waiting for their reply. I hope though this will be
resolved for you soon (if it wasn't already)!

Erissa: No, because moderators are in charge of the forums and are
not part of the (Account & Billing) support.
Same applies for the Community
team members.

whats up with the support