Now I know WG.eu are completely useless

Ectar:   Going back almost 5 years ago, Overlord was initially the Community Manager for WoT when it was our only product, we only really covered English and it was a fledgling community run out of the Minsk office. When the EU office was established we went with support across initially 6 EU languages (Turkey came later), Overlord still posted on the EU forums but when he did he only really cherry picked random the questions in the Q&A thread. During that entire time we had zero communication with him. To this day I've still never spoken to him verbally or electronically. Not long after the EU office was set up, Overlord moved over to the World of Warplanes team as a Producer.   The Q&A thread in that format couldn't continue, it would go weeks at a time without replies and with the other language teams becoming larger, there was then questions regarding why there was no German Q&A or no Polish Q&A or why didn't we translate it for all languages etc etc. We tried to do one for a while with a Producer but simply gathering questions from all 7 teams, filtering them, sending them off for replies etc took way too much time.  Whilst I'd love to have something like the Q&A thread still active, it's a huge time sink for realistically very little return. You only need to read the RU forums to see how frustrated Storm sometimes gets with the questions and the attitude directed at him (not to mention the repeat questions on topics covered time and time again).  

Ectar:   I didn't give you the legal dept address because your issue wasn't something they could help with. Your issue was with customer support and that's the only team that could resolve that specific query for you. The legal dept isn't an appeal system for when you're unhappy with a CS response.  

Ectar:   https://www.reddit.com/r/WorldofTanks/comments/4efiq8/regarding_the_5_yearbeta_wipe_issue_and_rewards/   Confirmed, we're able to help players with this. Note that this only applies to players who have a different "member since" date on the forums to their "account created" date on the portal. If you did the lesser missions first please be aware that CS will remove the token/reward when they enable the correct one. You're not able to double dip I'm afraid.   I would have posted this information on the forums also yesterday but didn't see any threads asking the issue (if there is/was, I apologize for missing them).   I can assure you if CS give EN contributors special treatment, I'll be having some harsh words with people. I am a strong advocate for everyone being treated fairly and I make sure that the contributors know they are not above regular players when it comes to our policies (and before people bring it up, I can't control what happened with other language teams).    Please don't use Contributors like this claiming they get/got different service.  Anyone who made a ticket about the different portal and forums dates regarding the emblems should have been assisted by Customer Support and if someone was "fobbed off" I want to know about it and I'll get that fixed.