RigginGate

Ectar:   Yes and I've replied directly to that player via PM.  As I've said in another topic I'm not able to look into every single case but I am trying to get a picture of what's going on by looking at a variety of accounts. On the forums you see one side of a story and for many people, when you're playing the victim it's always easy to make the other side look bad.  It's key that if anyone wants to be taken seriously the first thing they need to do is be honest and not coat their issue in bulldung.  I want to trust players and champion their case but if people are going to lie from the outset that doesn't exactly help me build a case.   There is a lot of stuff being discussed behind the scenes that I'm not able to share. All I can say is that this is a hot topic on the forums, it's been a hot topic for a while and I can only assure you that the Community Team is doing our best to make sure the right people know about the issue.   I can't guarantee immediate change but I can guarantee that this isn't being ignored. Sadly sometimes lack of a reply isn't due to people not being interested, it's because there is nothing new to say.  When we do say "We have no update" the reply is a fairy rude "Don't bother replying unless you have a different answers" or "here they come to spin stuff again".  Can't really win either way.   All I can ask is that you trust us to raise your concerns. We play the game too and I can assure you that common player grievances are just as much of a concern for me as they are for you, and I make sure daily/weekly that your voice is heard.