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RigginGate

Дата: 20.01.2016 12:09:19
View Postbinbot10, on 18 January 2016 - 12:53 PM, said: Well anyways now its Monday and im already looking forward to Ectars answer as most of the people stated loud and clearly what they are thinking about contacting the CS (Am I the only one that always reads Counter Strike and after a second realizes that the support is meant?)

Ectar:   Another ban wave happened on Monday.  Once again I can only advise players the same information as I have said before. If someone feels they've been banned in error, they need to contact Customer Support.  If someone feels that someone has been cheating and they have evidence to back up the claims, please also contact Customer Support with that evidence.   I appreciate that sometimes action isn't always immediate, but all of these reports are handled seriously. Whilst you can see the status of someone's account on the portal if they're in a clan, it doesn't tell you why they're banned or what for. This is a side effect of the clan system with regards to how it shows active accounts. Customer Support will never give you any information about another player's account due to data protection rules and our own privacy policies. I can understand you'd like to know that someone breaking the rules is punished, but in the same respect you also wouldn't like Wargaming to share information on your account with random strangers.  Sadly there is no real grey area when it comes to data protection as it's a very strict thing which any company has to adhere to.

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