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No Negative votes from tomorrow

Дата: 18.01.2016 18:00:40
View PostGhostintheTenk, on 18 January 2016 - 03:48 PM, said: 1. There is no moderation going on besides closing threads and dishing out bans. As I wrote earlier, the only staffmember that posts something every now and then is Ectar. 2. Mods and community guys are the link between the playerbase and the devs. That link is missing COMPLETELY. 3. Everything is completely erratic and arbitrary. There is no real guideline. Sometimes reported trollthreas get banned right away, sometimes they stay for days. Same with reported posts. And you get a warning/ban for all sorts of nonsense. I recently got a warning because I used the word "idiot" - and I didn't even use it against someone as an insult. And there are even more fany reasons for a ban, including the use of one line of fullcaps in a post that is over 10 lines long. 4. Obvious trolls and other questionable people don't get removed permanently. We have a guy that posts crapthread after crapthread since years. No permaban. We have a guy that posts a thread every now and then that look like this "[edited][edited][edited]WG[edited][edited][edited][edited]gold[edited]players[edited][edited][edited]WG[edited]game." No permaban.   I could continue that list quite a bit, but this is slowly counting as "discussing moderator actions", which is a bannable offense. Sooo... let's just stop here.  

Ectar:   1. Actually the moderation team handle anything from 50 to 200 reports a day 2. The Community Team is the link between players and developers/producers. We're aided by Community Forum Contributors who help point out hot topics/rising issues but all the reporting and feedback gathering is from the Community Managers or Community Coordinators.  Moderators post when they can however their main role is to make sure players are following the forum rules. 3. Threads exist when they're not reported. For the most part as soon as a thread is noticed it's removed or actioned when a moderator is available. We don't have 24/7 moderation coverage. 4. Players are frequently perma banned from the forums, we allow alt accounts however if a player carries on their abusive and disruptive behaviour on an alt account that's also banned. A lot of people don't create an alt account however as they accept/understand that the forums are no longer a place where they want to be/are welcome.     Something you've all not really noticed is that rather than before when you'd just click the downvote and be on your way, you've engaged in 7 pages of discussion, the majority of which is perfectly civil. You've also been able to explain why you feel a certain way or challenged other people on their views.  Bit different from that click of a button huh?

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