Ban vs Premium account

Ectar:     Premium time added to your WG account is is active across all our products. You pay for a month's premium time and you get a month's premium time added from that moment.  Premium time on account is never "suspended/frozen".  If you decide to only play for 2 days it doesn't mean you have 28 days waiting to be used at a time of your choosing.  If you get yourself banned from World of Tanks due to your actions in-game, the premium time is still on your account and could be used in World of Warships or World of Warplanes due the unified account system.    You broke the rules, your access to the game removed due to punishment. Your actions in-game have consequences, next time hopefully you'll think about your actions in-game before breaking our rules.    

Ectar:   Please don't advice players to make false claims to Paypal. Premium time is not exclusive to a single game and in this situation the player got exactly what they paid for. They paid for premium time and it was added to their account as requested. The fact it couldn't be accessed on World of Tanks specifically was due to the actions of the player getting himself banned which he freely admits to. The player didn't pay for access to World of Tanks.  I would advise you to check our terms of service regarding this specifically:   8.1 The Services may permit you to purchase virtual items, virtual currency (so-called “Gold” or time-limited premium memberships (virtual items, virtual currency and premium memberships together "Virtual Goods&quot.  8.2 The following provisions apply to the purchase of Virtual Goods. To purchase Virtual Goods, you need to have an Account. a) To conduct a purchase of Virtual Goods at the Site, you have to click on the “Get Gold” button. Once you get to our premium shop you can then choose the Virtual Goods, which you would like to purchase. The respective price in Euro, US-Dollar or the currency applicable to your region, for the Virtual Good you would like to purchase, will be displayed. You then may choose a payment method and enter your respective payment details. b) Before you confirm your purchase by clicking on the “Purchase Now” button (or a likewise conspicuously labelled button concluding the purchase process), or by fulfilling another action required (e.g. sending a message, etc.), you will have the opportunity to review your purchase details, i.e. the particular Virtual Goods including its amount, if applicable, and respective total price including all taxes, and to correct any errors. To correct any errors you should go back to our premium shop, e.g. by clicking on the “Back” button of your browser. c) By clicking the “Purchase Now” button (or the likewise conspicuously labelled button concluding the purchase process), or by fulfilling another action required (e.g. sending a message, etc.), you are sending an order to us to purchase the confirmed amount of Virtual Goods. If you have provided valid payment details within your Account, we will process your order. You will be notified of our acceptance or denial of your order by us on your screen within a few minutes from the moment of clicking the “Purchase Now” button (or the likewise conspicuously labelled button concluding the purchase process) or fulfilling the respective other action required (e.g. sending a message, etc.). d) In case we accept your order, we will directly thereafter credit the purchased Virtual Goods to your Account and we will charge you via the selected payment method. You will also receive a confirmation of your purchase via e-mail, containing the contract details (the “Purchase Contract” and these Terms of Service. Other than that, we will not store the Purchase Contract text and wording and it will not be accessible to you after conclusion of the Purchase Contract. e) The Purchase Contract will be concluded in the language of the country where you live, or in the English language, unless otherwise provided under the applicable consumer protection law. 8.3 We set out below the rules that apply to Virtual Goods: a) Virtual Goods may only be redeemed for other Virtual Goods where permitted in the Services; b) once you have purchased Virtual Goods, those Virtual Goods are non-refundable and non-exchangeable (whether or not you use them), except as set forth in these Terms of Service, or as it is required under the applicable law;