Ectar response about WG firing EU employees

Ectar:   I'm not a back door to our CS team or a queue skip system, so no, I afraid I can't put you in touch with someone directly. There is multiple reasons why I can't, the most obvious being if you then had any further issues about anything, why bother submitting a ticket when you have the contact details of someone directly? That's not a level of support we can offer players. I've checked with our CS department however and they assure me that all the people who were banned in error, have had this issue corrected.  If a player still feels they have been sanctioned in error you're free to reappeal, but that doesn't guarantee you'll get a different answer.   The fact that players were banned in error in the first place resulting in the sanctioned being reviewed intricately to make sure there was no further errors.