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Premium Shop: The Immovable Object

Дата: 04.04.2014 13:32:29
View PostMaxmk6, on 03 April 2014 - 04:18 PM, said: Why wasn't the Razer mouse with Pz4 hydraulic offered in one of these specials / in the WOT's premium shop? Turns out it was on the Razer site and could be pre-ordered for weeks before WG bothered to tell us about the offer coming up, meaning it was out of stock almost as soon as it became available and loads of us never got the chance to buy it.   Instead of all these premium shop offers that are nothing special, why don't you offer to us WOT's customers the kind of special deals you're clearly so keen to offer customers on other companies websites?

Ectar:     I'm sorry but I just want to correct you here.  The mouse wasn't available for "weeks" nor could it be pre-ordered in advance.. The Razer page only went live very late in the evening on the 26th of March. Our portal announcement was made on the 27th.  Before that date the page wasn't live on the Razer site so it was impossible for anyone to order it as no members of the public even knew the offer existed. It was never available for "weeks" in advance.    In this situation I have to ask you not to make totally false claims like this as all you're doing is misleading other players.  The demand for the mouse and tank was way higher than expected and it was a global announcement. We hope to have this package available again in the future. Please note however that there is no plans for the PZ IV Hydro to ever come to the gift shop.  It's been stated for a long time that certain tanks are set aside for different reasons and making them available as part of a retail package or promotion is one of these reasons.   As for players claiming they didn't order because the tank wasn't guaranteed. The code is in the packaging, It's not something sent separate.  Every mouse sold comes with a code when bought direct from Razer. If you were to buy the mouse 2nd had via another vendor and the code was missing, that's something you would need to take up with vendor/retailer you bought the code from.  We can generate new codes a lot quicker than new mouse can be made up, sadly it was the mice that were limited and we hope to have another batch/run requested in the future.

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