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Daily Tournaments - Q&A - Post your questions here!

Дата: 15.07.2019 12:00:19
View Postoliuz25, on 06 July 2019 - 11:20 AM, said: And what about compensation for that? Will be there any?

CLRG:  

View Postgallo_tamas2002, on 09 July 2019 - 06:32 PM, said: today, 9 julie me, gallo_tamas2002 and norbi9719 in team muskeeters in daily tournament 2v2 tier 8 after we win the group stage we didnt get special battle window, just the technical lose https://worldoftanks.eu/en/tournaments/5000002068/

CLRG:  

View Postguest273, on 11 July 2019 - 02:28 PM, said: Today on 11th of July 2v2 tier 4 tournament just died due to in-game fails, such as:

Acquisition of balance data is in progress. All your gold, bonds, credits, and Free Experience will be available soon.
WG Wallet successfully synchronized. All your gold, bonds, credits, and Free Experience are available now.

+ the special battles were never made (the playoffs bracket broke too) - or maybe they were made, but the site crashed...

Can all the participants get 50 or 100 gold as compensation for wasted time? Xd

CLRG: Hello guys, Thank you for all the messages above reporting technical issues. Investigation for this case is in progress. From what I can tell, it looks like a server-side issue rather than a tournament system failure.  I am aware that compensation for issues like this would be very appreciated. However, this failure occurred at such an early stage (1, or in some cases 2 or 3 group stage rounds played) that I am unable to offer compensation to everyone.   For the sake of transparency, I want to clarify that I do indeed try to offer appropriate compensation whenever a problem occurs in the playoffs, or at least when the group stages were close to completion. But when only a couple of rounds were played, I usually just call the tournament cancelled. It is not a pleasant thing, and I sincerely apologize for the inconvenience, but hopefully these incidents become rarer and rarer.   Whenever compensation is actually offered, please note that it will typically be in the form of 2 hours Experience boosters. Gold compensation happens, too, but only in cases where the players encounter an issue in the later stage (ie: preventing them from receiving the gold that they would otherwise legitimately win).  I hope I have clarified this for you.     

View Postmatte40, on 12 July 2019 - 05:00 PM, said:   Huge thumbs up from me :).

CLRG: Thanks, I'm really glad you like it. I really tried to respect the players' wishes and make sure the offer was balanced.   

View Postspiderman159, on 13 July 2019 - 12:45 PM, said: Hello, why there aren’t 5v5 T8 tournaments anymore ? Is it just for now ? Or will they be available soon ? 

CLRG: Hello spiderman159, in the current rotation, there are indeed no 5v5 T8. I found that this format was unfortunately not performing as well as I'd hope. Since I only had two time slots to reserve for 5v5 I opted for T6 and T10 instead. I can confirm to you that 5v5 T8 will almost certainly happen again, but potentially not this summer at all. I expect the current schedule to last until the end of August, and perhaps a bit later if it works well. I can also tell you that 5v5 T8 may occasionally replace a T6 or T10, that's on the table. Thanks for your feedback!     

View PostGrzegorzmiki, on 14 July 2019 - 06:18 PM, said: Hello, playing today I had an unpleasant situation just on 14/07/2019 at 19.00 I started the tournament in which I went to the playoff phase. In the first battle I met the player with the nickname "Tricek1", the player fled perfidiously and played unfairly because he did not see the chance of winning, he was around the rock and he was on one shot. And here is my question if WG punishes for such behavior, where someone specifically plays a tie to prevent others from being promoted. After the battle this player stated that he never loses and I will not win where it is very rude behavior. I am asking for an answer, I can add a repeat of the battle.

CLRG: Hello Grzegorzmiki, sorry to hear you encountered this problem. One of the things I implemented specifically to reduce this type of behaviour is to reduce the cap time to 100 seconds. It's not necessarily what you'd want to hear, but to be very honest with you, we do not directly punish such behaviour - it would require us to watch all the replays, which is not realistic. So, I concede it's not possible for me to fully eliminate unfair play such as this one. I suppose the best advice I can give you is to go for the enemy base. Maybe other experienced tournament players can give you their advice too. 

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