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Anniversary Manoeuvres – Light Tanks Month

Дата: 25.09.2013 20:22:22
View Postspeedphlux, on 24 September 2013 - 07:19 AM, said: 9th day ... still counting ...
I'm sure the people over the NA and RU server already spent their gold, while we'll eventually have to wait another month for the next garage discount or something. I thought we Europeans are smarter then those jerks from the United Soviets of 'Murica and the Bratushki, that are only good at drinking Vodka and eating Borsh ?

Aodheus: Mainly communication & workflow issues, that we're working on to improve. As both Ectar & iScending said, they've been bringing up the issue and your miscontentment to our attention for quite a while now and we are working on improving the communication issues.
I'm now quite confident saying we'll have the results ready for you before the end of the day. I do understand it's still quite a few days after other regions got their results, but here again, we are working on improving this and hopefully we'll have the issues causing this delay sorted by the time the Medium Tanks Month contest is over.

View PostMieep, on 24 September 2013 - 08:34 AM, said: Could you tell whats the actual problem?
I just dont understand why it takes so much time in contrary to every other server?
Not enough personal? Technical problems? i just dont get it

Aodheus: It has actually very little to do with Minsk. As I said above, it's mainly a workflow issue that we, in the EU office, have to improve, rather than any kind of disregard from Minsk towards the EU audience. At the same time, it isn't either about Ectar or iScending appologising. They're simply sharing the informations they have, when they have it. Not always an easy job to do I'm sure you can imagine, yet, they're still around and I'm quite glad to have them on board.  :glasses:

View PostAchibot, on 25 September 2013 - 06:28 AM, said: You can be sorry the first time, maybe even the second time but we are well past that now man, in all fairness. Not that you have anything to apologise for, you can't publish something you aren't given and what 's as obvious as the egg of your face is the fact that Minsk Central Command could not give us less priority in anything if they were trying with malicious intent. It's not just this, this is merely symptomatic of a far, far more pervasive apathy towards the EU market on WG's part.
It's really that simple and you or Ectar apologising till you are blue in the face changes nothing. Nothing at all. In the end you are leaving your customers with a stark choice, do you want to pay for the priviledge of being a third class customer? I don't, not anymore. I'm so very tired of listening to the same broken record over and over and over. I love the game, I won't stop playing but I have stopped paying and there is no chance I will again until I see Minsk dancing to a different tune. But I'm not holding my breath.

Aodheus: The results for the previous contest were prepared and shared through forums & social media. It is true that no announcement on the portal was made, but here again, it's something we're working on and hopefully won't happen again.
Finally, I honestly understand your frustration regarding the whole situation, as we've faced several weeks and sometimes over a month of delay with the results announcements in the past. I do want to reassure we're not ignoring your feedback on the subject, and while it might take a little while before we finally get it right and we can finally move on to something else, I do hope you'll notice the changes and improvements we're making soon enough.

View PostCorfru, on 25 September 2013 - 01:10 PM, said: I think the contrast between the announcement of contests and the delivery of the results is confusing. This is causing a lot of frustration among players.
For example the results of the TD month: no news, no official links anywhere, extremely hard to find. Why is so? Is WG worried about the possible negative feedback if some of the winners and winning results turn out to be rigged? Can't think of any other logical reason for almost hiding the results page...
And now again this ridiculously long period before the results are out on the light month. No special event where all the staff would be as an excuse this time.
I genuinely enjoy the game, but this kind of stuff is a major let down.

Aodheus:

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