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NA-to-SEA Transfer - THIRD AND FINAL CHANCE

Дата: 21.11.2017 04:19:43
View PostVladamir_Inhaler, on Nov 18 2017 - 09:34, said:   Hi Jake   While I am interested in transferring, I have a number of issues I have expressed elsewhere in the forum, both during the transfer periods and well before the ANZ servers were proposed. That in mind, are you able to answer a few questions:   What is the server population of the ANZ server? Do you have details on how it has changed week by week? How does it compare in terms of players logged in during ANZ peak vs players logged in during NA offpeak? I am commander of a small clan - if I move, will the clan move with me? Or will it transfer to another clan member? What if ALL clan members move? If the clan does NOT move with me, can I get compensated for the gold I spent to set the clan up (so I can recreate it on the ANZ server end)? I see the free female crew member each time I log in, but I am not claiming her until the new French Heavies are in. How long will it be possible to delay claiming her? If I transfer in the meantime will I lose this crew member? I'm assuming personal mission progress transfers as well? What about missions when the transfer take place? Say it takes place halfway during missions on both NA and SEA, meaning it is impossible to complete either. What consideration is being made in these cases? I recall some kind've small incentive in the initial offering - is that still on the cards? If the absolute worst case scenario happened and Wargaming decided the ANZ server was a failure for one reason or another (and if it happened within 12 months), would WG even consider a transfer back to NA, or would players be stuck on SEA? While it doesn't affect me personally, I see a LOT of angst on the forum from players irritated they cannot merge accounts - and I am very concerned this will affect the ongoing viability of the ANZ server, and impact the amount of players considering transfer. Is wargaming seriously looking into this issue?   I'm sure there's something I've missed, but some clarity on these in the very least would help.  

JayRatedTheKid:   The ANZ server population sits between 3-3,750 at peak times – between 10pm and 2am AEDT. These numbers are consistent regardless of whether playing on a weekday or weekend. From my experience the lowest average that I’ve encountered while playing has been around 2,000 which usually occurs only on the first few hours of a Monday/Tuesday night. It appears the clan won't transfer over regardless of whether all members transfer or not. If there are members planning to stay on NA, transfer command to one of them and get in touch with us regarding compensation for having to set it up again. The opportunity to claim female crew members will expire ahead of the scheduled transfer date, as mentioned already it would be in your best interest to claim the crew member and retrain at a later date. All progress and stats should transfer unimpeded. Based on reports from players who have transferred we haven't heard of any cases where mission progress has been affected, with that said this excludes any NA-specific missions, which obviously will be unavailable on the SEA server.  Incentive has been offered, and will be claimable upon your successful transfer. Transfer is a one-way ticket, we have no plans to go back on progress made with the ANZ server, and the numbers suggest that such a move won’t be necessary to even consider. There certainly is angst on the forums regarding this issue, that is an error we both acknowledge and apologise for. Wargaming is absolutely looking into this issue and what we can do in regard to players who have been negatively affected by this miscommunication specifically; but as it stands we are only offering a transfer for the foreseeable future, and it has not impacted the viability of the ANZ server itself.  

View PostKiller_Khan, on Nov 18 2017 - 17:23, said:   Hello Jake/WG, I have just now requested my NA server account (IGN - Killer_Khan) to be transferred to SEA server. Though I have few open questions as mentioned below:   The application form is on Google Docs hence I need to know will I receive a ticket number on my email id to keep a track that I have an open request on NA WG for account transfer which I can refer in any future communications. Do I have to create an account on SEA server with the same IGN as in NA server for the transfer as mentioned on this SEA link. What if I am not able to get the same IGN on SEA server now as I have on NA server. Or is this based on my email id used on NA server. (Update - i tried creating account on SEA server with same IGN but was unable to do so hence I created with same email id but IGN as Killer_Khan2). I wonder how the transfer would work, will it overwrite SEA account or simply merge both accounts.   Appreciate your prompt response.   Thank you,   Regards, Killer_Khan

JayRatedTheKid:   You will not receive a ticket as per standard WG CS procedure, if you would like to track the progress of your registration you can shoot me an email via the address in the OP, otherwise you can expect the necessary emails shortly after the 27th of November. Thank you for bringing this to our attention, please do not create an SEA account prior to transfer if you're hoping to move over from NA. This is a procedure from a previous transfer and is not the process for the one we have in place, we will take this page down so as not to confuse anyone, all you need to do to apply in this instance is to fill out this form. Creating an account on the SEA server with the same email as the account you're attempting to transfer will cause the transfer to malfunction, as two accounts can't exist on the same server under the same email. Please try to change one of the accounts email addresses and/or contact me to allow us to make note of your situation. As mentioned, this is a transfer, not a merge. A successful transfer will move your NA account to the SEA server in the same condition it was in on NA, the process will not merge progress between two accounts for reasons detailed in this post.   Jake/JR

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