Реклама | Adv
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
Сообщения форума
Реклама | Adv

NA-to-SEA Transfer - THIRD AND FINAL CHANCE

Дата: 18.11.2017 10:46:37
View PostDDemon, on Nov 18 2017 - 02:17, said: When can we expect EU transfers?

JayRatedTheKid:   There are no plans to facilitate an EU transfer at this time, we're focusing on making sure everyone from NA who wants to can transfer at the moment.  

View PostSacherMasoc, on Nov 18 2017 - 02:23, said: Announcements on the website, emails, bulletins and whatever else would be beneficial. Most people don't read forums. From what I've seen many of those interested in this transfer haven't been aware until it's too late. Conflicting information and changes to the processes have been issues. Perhaps a dedicated bot department at 'Support' could be an idea.

JayRatedTheKid:   We are also communicating this through emails, social media and the NA in-game portal. We acknowledge that messaging on transfers is not as clear as it could have been in the first two instances, which is why in this case we are sharing this a week before the registration period closes; with an additional week to action the transfers themselves - in both instances allowing enough time for people to be reached and issues to be resolved.   Regarding the support, I am part of a broad team of real human beings from offices across ANZ, NA and SEA overseeing this transfer window. If you experience any problems with the transfer at all, I encourage you to contact me at the email address above so that I can raise the issue with the relevant individuals.   Cheers, Jake (Player Experience Team, ANZ)

Реклама | Adv