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I guess you can keep your tokens WG

Дата: 16.11.2017 21:37:09
View PostRake, on Nov 15 2017 - 17:26, said:   So you're saying that nobody at WG is sure exactly what they're going to do, because if someone actually knew you wouldn't be waiting on final confirmation.

CabbageMechanic:   Nope, I was just waiting on Monetization Guy to confirm the data from the plans that I pulled yesterday - which he has now.  The totals I posted previously were correct.
 

View Postcnumartyr, on Nov 15 2017 - 19:51, said: So is customer service completely incompetent and answers questions without knowing or did WGNA see the backlash and change their plans?

CabbageMechanic:   The compensation missions were added late in the planning process and we missed out on adding the details to the portal article - our mistake.  The CSR in question appears to have researched the issue, found nothing indicating there would be compensation, and come to an errant conclusion without asking up the chain - his mistake.  I can confirm with certainty that compensation totals were finalized at least as far back as Nov. 9th and that the notion of compensation for unused marathon tokens in general is standard practice.
 

View Post9435, on Nov 15 2017 - 20:14, said:   and you think the guys at WGNA speak english or are actually here in NA?  How naive are you?  Of course they are down the hall, they are all in the same office.

CabbageMechanic:   Hello from the Bay Area!  I can confirm from my frequent habitual and embarrassing use of the word "hella", my affection for cheeseburgers, and my horrendous 90 minute commute down rain drenched California State Route 24 this morning that I am indeed on and from the continent of North America.  

View PostCenotaph, on Nov 15 2017 - 18:57, said: Several reliable sources allude that the NA office goes out of its way to avoid talking to the home office...

CabbageMechanic:   We speak to the home office every single day over multiple channels of communication.  Most of our team spent a week in Minsk last month for meetings and we recently hosted a contingent from the home office for more meetings.  We think the people from HQ are lovely.  Like any relationship, our communication isn't always perfect and we are always working to improve it.  As for:

 

Cenotaph  NA office is a clown show

CabbageMechanic:   We generally avoid the makeup and costume but Meathead's enormous feet do require what could be described as clown shoes, so I can see why you'd get that impression.  

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