Message from the Transfer Team Regarding APAC Transfer Issues
Дата: 24.10.2017 21:18:21
CabbageMechanic: Hi everyone, This morning you may have received an email with
a link to the NA transfer site. But as some of our more savvy
members would have noticed, the website isn’t active yet.
Unfortunately we jumped the gun and it was missing some key
information, such as the fact that the transfer website will not be
live until Oct 26 at 9pm AEDT (Sydney)/ 3am PDT (California)/6am
EST (New York). It will remain open until Nov 6 at 9pm AEDT
(Sydney)/ 3am PDT (California)/6am EST (New York). We
apologise for any confusion this may have caused, please check back
at the time above to complete your transfer. Now, to the
concerns around how account transfers work and any possible ‘merge’
of multiple accounts. While we acknowledge there has been some
confusion around wording originally sent in relation to possible
‘account merges’, at this stage it is not possible for us to merge
NA accounts with Asia accounts due to current technology
constraints. If you register your NA account to be transferred
to the Asia server, it will not be merged with your Asia account.
In order to get your NA account transferred over to the Asia
server, you will need separate email addresses for each account. If
your Asia and NA accounts are currently on different email
addresses, you should be fine to go. If they use the same email
address you will need to create a new email address for the NA
account to link to. Our system will not allow you to link two
accounts to one email address. Once the website is active and you
are logged in with your current NA account, you enter the desired
email address for the account to be linked to. We understand
some of you strongly wish to merge accounts and while we can’t
currently offer that, we are actively looking into how to make it
possible. However please note there is currently no available
timeframe for when this might be completed. The final looming
question is what will be transferred over and will any profile data
be lost during that process. The good news here is that everything
in your NA account will be copied over as it was to your new Asia
account. Premium tanks, crew XP, player XP, premium time – the lot.
It will all be there in your Asia account like it was in your NA
account. Thanks,
The Transfer Team
The Transfer Team
Message from the Transfer Team Regarding APAC Transfer Issues