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New ANZ Server and APAC Transfers

Дата: 17.10.2017 03:58:50
CabbageMechanic: Tankers of Oceania, It's time to take to the battlefield on the new low-latency ANZ server, which will be active daily starting Nov. 1, 18:00-00:00 AEDT. Before you can join, however, it’s important we transfer your account to the SEA server so you can play with your fellow Aussies and Kiwis!So why should you transfer? Listen up!• Reduced Latency: A better play experience for all of our Australia and New Zealand players during the hours of 6:00pm AEDT – 12:00am AEDT, every night
• Low-lag Tank Warfare: Locally based servers will make high pings a thing of the past
• Easier to Organize Clans: Team up with your friends to create local clans and compete against fellow Aussies and Kiwis
• Easier to Play with Mates: Finding friends is a breeze now thanks to the region-focused server
• Free Emblems and Missions: Once you transfer your account, you get a free special “Kangaroo” or “Kiwi” emblem, and can play exclusive missions
• Flexibility: Once you’re back on the Asia server, you have the option to play on the AUS server during the prime-time hours (mentioned above)
• Transfer is Free: Did we mention it costs nothing?To transfer your account all you need to do is visit http://wrg.am/wot-apac-transfer , register your expression of interest by Oct. 22, 2017, and we do the rest! Please note this is a one-way transfer, so once you commit, it’s impossible to return to the NA server. Also note the NA account gets permanently banned, so clan leads should be transferred.You do not need to fill out the survey if you have already requested to transfer via a customer support ticket, as per our previous transfer inquiries. If you opted in at that time, then we already have your information and no additional action is required.
You can expect a follow-up email from Wargaming on Oct. 24, so keep an eye open for it!
FAQ Below:
  What type of server is Wargaming hosting? The ANZ server isn’t a standalone server, it’s a ‘periphery’ meaning your account remains tied to Asia, but allows you to play on the ANZ periphery.     An Asia account is required to play on the ANZ periphery. If you have an account on the US/EU/RU server and would like to migrate it across, please follow the instructions at number X below.   When does the server go live? The ANZ server for World of Tanks on PC will go live at 6pm AEDT on November 1st. It will be active from 6-pm AEDT – 12am AEDT daily, until daylight savings finishes on April 1, 2018. The operational hours will then change by an hour to reflect non-daylight savings time.   If you’re unsure about how the timezones relate to your own, you can easily check it here. How do I log into the ANZ server? If you already have an account on the Asia server then it’s easy! When you’re in the World of Tanks login screen, all you need to do is click the server drop down menu and select the ANZ server and log in as normal.   Please note that if you attempt to log in outside of prime time, you will not be able to connect to the server. During non-prime time periods you should log into the Asia server to ensure you get the best experience. Is this server available to New Zealand players as well? Yes, it most definitely is. If you live in New Zealand and have an account on the Asia server, then follow the instructions above to log in.   If you have an account on another server, please follow the instructions further down on how to migrate over to the ASIA server. What does ‘prime time’ server mean? ‘Prime time’ means that the server will only be active during our most trafficked times (6pm-12am AEST each day). Running the servers daily between 6pm-12am AEST ensures that we’re benefiting the most Australian and New Zealand players as possible. Why are the servers prime time? The servers are prime time because we want to carefully manage how we deploy them to ensure matchmaking runs smoothly and that players of all levels aren’t left waiting in long server queues.   The prime time hours are calculated currently on our busiest hours to ensure it benefits the most players possible. What happens if I want to play outside of prime time hours? If you want to play World of Tanks outside of prime time hours you simply select the Asia server, instead of the ANZ server, when you log in.   If you are playing on the ANZ server during prime time and continue to play until prime time hours are inactive (e.g. battle starts at 11:59pm),  the game will run until its finished (regardless of whether or not it goes past 12am) and then log you out once it has saved your stats from the battle. Will the servers eventually go 24/7? That’s the goal! However before that happens we need to increase the player base to ensure the matchmaker works to a standard we’re happy with, as we don’t want long game queues. The key to the ANZ server working is providing a fast matchmaking experience.  Where are the servers located? The servers will be located in Sydney, Australia. We are confident that they will sufficiently service the entire continent as well as New Zealand players. How do I join the ANZ server from the US server? From the 17th -23rd of October players will be able to register to transfer via this form here. After the 23rd, we’ll then have a second form live for players to activate the transfer once they confirm their email address. This will start an automated process and should transfer accounts over within a few hours.   Please note that if you’ve been playing on the NA server, you will have to redownload the Asia client to access the Asia/ANZ servers.   This will be a one-time offer so be sure to register to transfer! Will all of the tanks and mission status from my existing account come with me if I transfer over? Yes, your entire account will be migrated over including tanks, crews, items in your depot, and all other details linked to your account. From an account perspective, you won’t even have noticed you’ve changed servers! How does the transfer process work? Transferring accounts is based on the account information you provide us in this form (INSERT LINK). Once we reach the cut-off date we have an automated tool that recreates accounts on the Asia server based off of the US account, then perma-bans the old account from the server, effectively wiping it.   As mentioned above this is a one way transfer, so when you transfer over you will not be able to transfer back.  If I transfer and don’t like the server, can I swap back? Unfortunately not, this is a one way transfer and your account will not be able to log back into to the US server once you transfer.  Who can I contact if I have any issues migrating over? Contact support via https://Asia.wargaming.net/support What happens if I don’t transfer? If you don’t transfer, nothing will change as you’ll continue to play on the Asia server. You will however miss out on getting access to lower ping and better quality matchmaking services. I’m a member of a clan on the Asia server, what will this mean for me? As a clan member, player may need to decide whether to stay in a mixed-nationality clan or region-focused clan.   A mixed-nationality clan will have members active in different time zones throughout the day but could be scattered on different periphery.   On the other hand, a region-focused clan will have more members online on the same periphery but only within a few hours period of time. How will this impact the current WGL APAC season? The ANZ server launch will have no impact on the WGL APAC Extended Season. Matches will be scheduled accordingly and players will simply log onto ASIA server to compete. What does this mean for Clan Wars? Clan Wars, including Stronghold and the Global Map, will have its own designated prime time hours for the ANZ and Asia servers, based on the time zone UTC +8.   Stronghold will be available on the ANZ periphery during early primetime – 15:00 UTC+8 to 18:00 UTC+8 daily until daylight savings finishes. It will then switch to 16:00 UTC+8 to 18:00 UTC+8, and ASIA for later primetime – from 18:00 UTC+8 to 24:00 UTC+8.   Global Map will also have similar settings, available on the ANZ periphery during 16:00 UTC+8 to 19:00 UTC+8, and 20:00 UTC+8 to 24:00 UTC+8 on ASIA periphery. When will World of Tanks console and World of Warships get local servers? We would love to launch local servers for all of our titles and it’s something that the ANZ Wargaming team are always investigating. At this stage we have nothing to announce.  

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