The supports inability to remove auto-bans is stupid

eekeeboo: Generally bans are only applied during a review, and consideration by the team who review your activity. As mentioned previously a ban over the span of a few months is more than a first-time offence or a "mild offence". These rules are there to protect not only other players from online bullying and toxicity but the game experience itself.    If your account has a review and you can appeal certain bans, then it can be lifted, but this is only if you're found to be innocent and the ban was applied by accident and happened due to an admin error.