Реклама | Adv
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
  • Rotator
Сообщения форума
Реклама | Adv

Chat problems - Silence of the WG Staff.

Дата: 22.10.2017 18:51:15
View PostLong_Range_Sniper, on 22 October 2017 - 04:34 PM, said: That's reassuring.   Well, nobody in Wargaming seems to know, so you might as well ask me.   Then your entertainment company is incompetent. Because if the poor schmuck asked to front that company to their customers hasn't a clue what's going on it doesn't matter if Albert Einstein has been resurrected and is working on the problem with Alan Turing. As far as your customers are concerned it might as well be Bob the guy who was passing WG HQ and said "Yeah, I've got a Sinclair ZX 81, I'll have a look."   I think we have a different view on what's a professional approach to giving confidence to your customers.   If you're in an IT company, fronting an IT company, and you don't know anything about IT, then you've got two choices.   Don't admit it, and if actually asked a technical question say you'll go and find the answer.    Learn about IT, and be able to better front your company.   But what makes your response above even more ironic, is that you claim to "know the game". If you did then a little bit of empathy about players who are feeling frustrated would go a long way, rather than ending your response with a laughing face emoticon.   I gave you the benefit of the doubt by actually stepping up and communicating with Wargaming's players, but frankly you come across as someone way out of their depth, and littering your response with emoticons winking at your customers and laughing is hardly reassuring or professional.

dies_ari:   Hey, I was just quoting you! And no, I disagree with you - I do not need to know the complicated process going on behind the scenes, because then I could never get any work done. I need to talk to you guys, and that's what I'm doing. Yeah, it's unfortunate that I don't have more information, but I'm here to tell you all I have (even if it isn't much) - and be sure that I am forwarding your complaints! And sorry if my choice of emoticon communicates a lack of empathy to you, that's not the case. Anyways, I'll stay with my original position: We are working on it, and we will let you know once we have more information.

Реклама | Adv