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Chat problems - Silence of the WG Staff.

Дата: 22.10.2017 13:18:01
View PostVarzA, on 21 October 2017 - 09:50 PM, said: I hope you understand that what i'm about to write is relatively empty of emotions, and it's mostly analysis. WoT is one of my 2 played MMO's, i am too old to learn new mmo's so i'm not one of those 'or i go to war thunder'.   Nobody cares about the event ... only a tiny minute fraction of the player base goes there, everyone cares about the presence of WG with updates on the situation. This is why you had problems with the american market, and have problems with the european market. In the western mentality the company communicates and puts the client up there, as someone important. In the eastern mentality (east-european here who remembered the 'good ol' days before the wall fell), the company has a product and the client can take it and shut up (yes, you had no option .... there was just 1 product/maker on market and if you were looking to buy it you badly needed it). it's not that these bugs appear, they will always appear ... it's the company's reaction to these problems that is beyond annoying to ppl.   As for the job it is honestly unappealing how you present it, but it's not because of the last minute travel. Most ppl want clear and concise responsabilities at the job they have, because if these do not exist, it means lack of organization and in the most extreme cases potential legal liabilities. Who would want to tie their names to such situations/companies ?

dies_ari: If I presented it as unappealing I'm sorry, because that's not what it is at all! We love going to events, and yes, this means that we have to rearrange our weekends and such, but that's fine. I just wanted to show you guys that our work isn't the "normal" 9-6, there's a lot more to it, and sometimes it means that one team is out of the office. I would question whether nobody cares about the event, but it's quite obvious that you don't, which is fine :) And yeah, sorry that we didn't show up earlier, but as I said, please also pay attention to the known issues that customer service is releasing, because they can be much quicker about it.  

View Postlaulaur, on 21 October 2017 - 11:21 PM, said: NA server had/have the same chat/contacts problems as EU, and they got compensated every friday with 3 premium days and boosters, until the problem is fixed. https://worldoftanks...t-compensation/ /snip Where is our compensation WG???

dies_ari: I don't have any info about possible compensation yet - keep in mind that it's weekend :) We'll forward it and will see what happens. I don't want to promise you stuff I can't keep, though, so for now - no info.  

View PostCarelessOne, on 21 October 2017 - 11:52 PM, said: Ok, I used my dummy account to test joining platoons without using room method...I know it’s useless without room (because of #4 below) but this (maybe) might give WG some clues for a solution, so I will leave it here anyways. Cheers.   You Create Platoon Posted Image   Since chat server is not working, you go to your Service Record and click Go to Rating Posted Image   Now you use Player Search Function and search for player you want Posted Image   You invite him Posted Image   Now it’s the tricky part, because the invited player wont see your invite till he switches server to make the invite trigger and show up to him. Best to achieve this is join some temporary room and just say when you invited someone so he can switch servers to see invite.             After your friend switches server, he should see platoon invite: Posted Image   Accept and you are in platoon now: Posted Image  

dies_ari:   Thanks, CarelessOne! For everyone that can create rooms this is a nice explanation for a workaround.  

View PostZlatanArKung, on 22 October 2017 - 08:10 AM, said: I can invite to toons, and get invited, even across the server barrier.
But contact list is fucked up, and I can't PM anyone. Not even the try-hard players.

So it is still fucked up and WG are still choosing to ignore this. Or better yet, theu might not even know this issue exist since they have shown from time to time they don't even play the game.

dies_ari: We are not ignoring this, which should be obvious by our communication. It is being fixed, but since I have zero clue about IT, I can't tell you anything about how long it'll take until it's fixed.

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