Chat / Friends list issues
Дата: 21.09.2018 11:53:56
Homer_J, on 21 September 2018 - 09:48 AM, said: In most cases people will have a standard ISP issued router with no
rules blocking solicited traffic i.e. if it's something you
instigated, like game/chat traffic from a client then it will be
accepted through. If your chat is set up so it sends
unsolicited traffic to clients then it no wonder it doesn't
work. There is absolutely no reason to jump straight to that
conclusion without any testing first. And especially not when
you have a known and widespread problem! The way support
deal with tech issues really is terrible, just closing tickets as
fixed after bunging out some arbitrary advice.Ph3lan: Please don't forget that most users are not as knowledgeable
about tech issues as you probably are. Support needs to work with
those players as well and in fact most of the tickets they receive
come from such players. Also, while this is indeed a widespread
issue, firewall/antivirus/router issues are still more widespread
and the possibility needs to be eliminated first.
Chat / Friends list issues