Any Admin from support that cares?
Дата: 12.03.2018 17:30:17
xRazYx, on 12 March 2018 - 02:44 PM, said: If there is any administrator from support center that actually
cares what people send them in ticket and not just copy/paste usual
answers back please pm me!
But i guess, that, it does not exist for this game...
xRazYx, on 12 March 2018 - 02:56 PM, said: In 3 months i got allmost same answer for 3 tickets teamkills and insults on national base, also i got answer from 1 guy in support center that does not even exist in game. So i wanna know if there is an actual person there or a pc send answers automatically
But i guess, that, it does not exist for this game...
vuque: Well, I have some bad news for you. Support staff is not
replying on forum so it would be a bit hard for them to get back to
you on forum. However, I can tell you that they do care about the
players and reading your tickets carefully.
On the other hand, copy/paste answers are not bad for you. Majority of the tickets they receive, are in similar fashion and it would be waste of time to get back to each one of them with unique replies and if this would be the case waiting time in the queue would be higher. Actually those copy/paste answers are good for you.
On the other hand, copy/paste answers are not bad for you. Majority of the tickets they receive, are in similar fashion and it would be waste of time to get back to each one of them with unique replies and if this would be the case waiting time in the queue would be higher. Actually those copy/paste answers are good for you.
xRazYx, on 12 March 2018 - 02:56 PM, said: In 3 months i got allmost same answer for 3 tickets teamkills and insults on national base, also i got answer from 1 guy in support center that does not even exist in game. So i wanna know if there is an actual person there or a pc send answers automatically
vuque: There is an actual person replying to you.
Any Admin from support that cares?